Plans and Pricing by CITS are comprehensive Service Plans with base security and management options as well as customized enterprise plans to fit your company’s needs. Contact us directly to discuss the plan that is best for you.


(Starting at $50 per Endpoint)

(Starting at $75 per Endpoint)

Contact us to cater a plan to your enterprise

Management of Windows/MacOS/Linux systems

Help Desk and incident response (5 minute response time)

24/7 RMM (Remote Management and Monitoring) of all Endpoints

Proactive maintenance of all computers and equipment

Technician dispatched within 2 hours as needed

Operating system updates and patches

Microsoft 365 implementation and management

Hardware and software support on Managed Endpoints

Network infrastructure support

Unlimited minutes of ad-hoc support included for all employees

5 hours of IT strategy consulting annually

After Hours Emergency response included

Hosted Business Services user management and routine maintenance

CyberSecurity support services (proactive security management)

ESET Endpoint protection included in plan

10 hours of IT annual strategy consulting

Daily Backup of business-critical Workstations and All Servers

3X Server Backup (2 local and 1 Cloud backup of each server)

Standard Incident Response Plan

Initial employee training in software programs we deploy

30 minutes of ad-hoc support included for each endpoint managed

15 hours of IT annual strategy consulting

Managed Network security and firewall monitoring

Network instrastructure installation

Firewall installation, management, and support

Standard Disaster Recovery Plan

After hours resolution of system down issues

Review of Tech Vendor contracts, software as a service (SaaS) contracts, and subscriptions management

Customized Incident Response Plan

Dedicated Account Management contact

Firmware updates for switches/routers/cameras/phones

Virtual Chief Information Officer (CIO)

We Provide Live Help

While many IT companies go out of their way to avoid live interactions, we encourage you to talk to us whenever you need. As a trusted Managed IT Service Provider, we always answer our phones. It is very important to us that your call is answered by a live human being in our office and directed to the appropriate resource to resolve your issue. If you submit your request online, it will receive the same priority handling as calling us.