Plans and Pricing by CITS are comprehensive Service Plans with base security and management options as well as customized enterprise plans to fit your company’s needs. Contact us directly to discuss the plan that is best for you.
OUR SERVICES
CITS COMPREHENSIVE PLAN
(Starting at $50 per Endpoint)
CITS PREMIUM PLAN
(Starting at $75 per Endpoint)
CITS CUSTOMIZED PLANS
Contact us to cater a plan to your enterprise
Management of Windows/MacOS/Linux systems
Help Desk and incident response (5 minute response time)
24/7 RMM (Remote Management and Monitoring) of all Endpoints
Proactive maintenance of all computers and equipment
Technician dispatched within 2 hours as needed
Operating system updates and patches
Microsoft 365 implementation and management
Hardware and software support on Managed Endpoints
Network infrastructure support
Unlimited minutes of ad-hoc support included for all employees
5 hours of IT strategy consulting annually
After Hours Emergency response included
Hosted Business Services user management and routine maintenance
CyberSecurity support services (proactive security management)
ESET Endpoint protection included in plan
10 hours of IT annual strategy consulting
Daily Backup of business-critical Workstations and All Servers
3X Server Backup (2 local and 1 Cloud backup of each server)
Standard Incident Response Plan
Initial employee training in software programs we deploy
30 minutes of ad-hoc support included for each endpoint managed
15 hours of IT annual strategy consulting
Managed Network security and firewall monitoring
Network instrastructure installation
Firewall installation, management, and support
Standard Disaster Recovery Plan
After hours resolution of system down issues
Review of Tech Vendor contracts, software as a service (SaaS) contracts, and subscriptions management
Customized Incident Response Plan
Dedicated Account Management contact
Firmware updates for switches/routers/cameras/phones
Virtual Chief Information Officer (CIO)
We Provide Live Help
While many IT companies go out of their way to avoid live interactions, we encourage you to talk to us whenever you need. As a trusted Managed IT Service Provider, we always answer our phones. It is very important to us that your call is answered by a live human being in our office and directed to the appropriate resource to resolve your issue. If you submit your request online, it will receive the same priority handling as calling us.