Dental Practice IT Solutions

Supporting Your Practice with Expertise

CITS Information Technology is the trusted IT partner for Dentists, Biological Dentists (known as BioDentists), and their dental practices. Among other dental software packages, we support Henry Schein software, Dentrix (hosted) and Dentrix Ascent (Cloud), Patterson Eaglesoft, Dexis X-Ray imaging software, and Planmeca X-Ray imaging. We understand HIPAA rules and regulations and work with you to ensure HIPAA compliance. We respond within minutes when problems arise so you can keep your patients in your chairs.

We customize our solutions to meet the needs of your practice.

Your dental practice has unique requirements when it comes to technology, and you need an IT Partner who understands these needs. We are an IT support company that understands both your software and hardware, such as X-ray equipment. We worked with dental offices, and have gained extensive experience working with common dental software and hardware.

Email encryption

We Know Dental Practice Software

We provide your Dental Practice with IT support for the following software:

  • Henry Schein and Dentrix support

  • Patterson Eaglesoft support

  • Carestream Dental’s SoftDent

  • Dexis X-Ray Software support

  • Planmeca Romexis X-Ray support

  • Henry Schein OMS Vision support

  • EZ Dent Support

  • and many more

Disaster Planning Consulting

Your Dental Practice needs an IT Support company that understands your industry compliance regulations. We are experts in HIPAA compliance, and can help implement the procedures and protocols necessary to keep your company in compliance. These services include, but are not limited to:

  • Email encryption to securely transmit personal medical data

  • Mobile device management and security

  • Data encryption

  • Offsite backup in a secure, encrypted data center

  • Password policies

  • Secure WiFi access for your office staff and guests

CITS Information Technology provides the following for our dental practice clients:

  • We ensure 24/7/365 secure access to your data

  • We provide fast, expert Help Desk support to keep your practice running.

  • We monitor your clinic’s network in real time to prevent IT problems before they occur.

  • We provide cost-effective IT solutions to meet your practice’s budget.

  • We increase the productivity of your clinic employees with secure Cloud Computing and Endpoint Protection software.

  • We provide disaster avoidance and data backup with business continuity to ensure your systems are always up and running

  • We harden and protect your systems from computer viruses, ransomware attacks, and cybercrime.

We Provide Live Help

While many IT companies go out of their way to avoid live interactions, we encourage you to talk to us whenever you need. As a trusted Managed IT Service Provider for dental and health offices, we always answer our phones. It is very important to us that your call is answered by a live human being in our office and directed to the appropriate resource to resolve your issue. If you submit your request online, it will receive the same priority handling as calling us.